Terms & Conditions

Effective Date: October 29, 2026

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Welcome to The Ruby Tree! By accessing our website, purchasing products, booking services, or participating in our programs, you agree to the following Terms & Conditions.

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Please read these terms carefully before using our website or services.

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About The Ruby Tree

The Ruby Tree is a Connecticut-based metaphysical and spiritual wellness business offering an online shop, psychic and tarot readings, Reiki healing, spiritual education, mentorship, and related services.

Our online shop and eligible virtual or telephone services are available to customers throughout the United States, subject to applicable laws and practitioner availability. In-person services and events are available at designated locations by appointment.

 

Website Use

By using this website, you agree to provide accurate information when making purchases, scheduling appointments, or creating an account.

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You agree not to misuse our website, interfere with its functionality, engage in fraudulent transactions, or use our content without authorization.

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We reserve the right to refuse or cancel orders, appointments, or services when reasonably necessary to prevent fraud, abusive conduct, unlawful activity, or violations of these terms, subject to applicable law.

 

Products & Online Purchases

The Ruby Tree offers metaphysical and spiritual products, which may include crystals, gemstones, jewelry, candles, incense, books, oracle cards, ritual supplies, herbal products, and unique gifts.

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We make reasonable efforts to accurately represent our products through descriptions and photographs.

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Please note:

• Natural crystals, gemstones, and handcrafted items may vary in color, size, shape, texture, and appearance.

• Product availability and pricing are subject to change without notice.

• Orders are subject to acceptance and product availability.

• Payment must be completed before an order is processed.

• Customers are responsible for reviewing product details and shipping information before checkout.

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All store purchases are final except for items damaged during shipment, as outlined in our Store Return Policy.

 

Shipping & Delivery

Orders are shipped to the address provided during checkout. Customers are responsible for ensuring that shipping information is accurate.

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Shipping charges, available delivery methods, and estimated delivery times are provided during checkout when applicable.

Delivery estimates are not guaranteed. The Ruby Tree is not responsible for delays caused by carriers, weather conditions, or circumstances beyond our reasonable control.

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If your order arrives damaged, please follow the instructions in our Store Return Policy.

 

Spiritual Services & Disclaimer

The Ruby Tree provides spiritual and metaphysical services intended to support personal reflection, spiritual exploration, relaxation, and general well-being.

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These may include psychic readings, tarot readings, Reiki, energy healing, spiritual coaching, and mentorship.

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By purchasing or participating in these services, you acknowledge that:

• Spiritual readings and intuitive guidance are interpretive and subjective.

• No particular outcome, prediction, or result is guaranteed.

• Reiki and energy healing are complementary wellness practices and are not replacements for licensed healthcare.

• Information shared during a session does not constitute medical, mental health, legal, or financial advice.

• You remain responsible for your personal choices, actions, and decisions.

 

Always consult qualified professionals regarding medical, psychological, legal, or financial concerns.

 

Appointments, Programs & Memberships

All appointments are subject to our Booking Policy and any additional terms disclosed during registration.

Classes, certification programs, and mentorship offerings may have separate participation requirements and refund policies.

Subscription services, including monthly Reiki memberships, are billed according to the terms accepted during enrollment.

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Recurring billing terms, cancellation procedures, and any applicable renewal conditions will be disclosed before purchase.

 

Age Requirements

Purchases and service bookings must be made by individuals at least 18 years old or by a parent or legal guardian on behalf of a minor, where participation by minors is permitted.

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Certain services, workshops, and events may be restricted.

 

Product Safety

Products should be used only as directed and with appropriate care.

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Candles, incense, herbs, essential oils, crystals, and other metaphysical products may present risks if handled or used improperly.

Never leave burning candles or incense unattended. Keep products away from children and pets when appropriate.

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Herbal and apothecary products are not intended to diagnose, treat, cure, or prevent disease unless expressly authorized and labeled in accordance with applicable law.

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Customers should review ingredients, warnings, and instructions before using any product.

 

Intellectual Property

All original website content, including written materials, photographs, graphics, branding, course materials, and other creative works, is owned by The Ruby Tree or used with permission.

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Content may not be copied, reproduced, distributed, or commercially used without prior written authorization, except as permitted by law.

 

Privacy & Personal Information

We respect your privacy. Information collected through purchases, bookings, subscriptions, and website interactions is handled in accordance with our Privacy Policy.

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Payment transactions may be processed through secure third-party providers.

 

Limitation of Liability

To the fullest extent permitted by applicable law, The Ruby Tree is not liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

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Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, or affects rights provided by applicable consumer protection laws.

 

Changes to These Terms

The Ruby Tree may update these Terms & Conditions periodically. Updated terms will be posted on this page with a revised effective date.

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Changes will apply prospectively, except where otherwise permitted by law.

 

Governing Law

These Terms & Conditions are governed by the laws of the State of Connecticut, United States, subject to applicable consumer protection laws and other mandatory legal requirements.

 

Contact Information

The Ruby Tree
Woodbury, Connecticut
Website: www.therubytreect.com
Email: christina@therubytreect.com

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Thank you for supporting The Ruby Tree and our community of spiritual seekers.